website policies
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have implemented and maintain reasonable security procedures and practices appropriate to the nature of the information to protect your personal information from unauthorized access and exfiltration, theft, or disclosure. However, no security system is perfect. We will notify you if there is a breach of our security where required by law or deemed necessary.
Your personal information will be retained for the time required to fulfill the purposes for which it was collected and processed, including for the purpose of satisfying legal, professional, contractual, regulatory, accounting or reporting obligations.
SHIPPING POLICY
All orders placed by 12 PM PST ship next day if parts are in stock, otherwise they will ship after completion of parts being made. All parts are shipped either from LGE-CTS Motorsports location, directly from the manufacturer or a 3rd party warehouse. Shipping prices and excepted shipping date may vary depending on location of part. For domestic shipments (USA), please allow 2-14 business days after shipment for your package to arrive. If you live in a rural area where shipments are commonly known to be difficult to deliver, please allow additional shipping time or please provide us with an alternative shipping method (additional shipping cost can accrue). If you select Will Call for your form of Shipping, please wait for a confirmation email/call that parts are ready to pick up.
We are currently not set up for international shipments. If you have a shipping broker you deal with, please call or email all orders. DO NOT place them on the website.
Once your package ships, you will receive a separate email with tracking information. IF you do NOT receive an email with your tracking information, you may email customer service or call us to request your tracking information. We use an outside source to ship products and will need to contact them for the information. Please allow 24-48 hours to return your request.
MISSING PRODUCTS
We take pride in our product and try our best to make sure all products are packaged and inspected before they leave our facility, however, sometimes items may be missed. Please contact our customer service department to let us know if there are any items that were missed.
REFUNDS / EXCHANGE POLICY
All product purchased for a Refund will process through the same form of payment that original payment was received. ALL order is subject to a 20% Restocking Fee and shipping charges may also be applied. ALL Special-Order items are NON-Refundable.
Contact Information:
Customer Service
(909) 599-2203